The Hub is a modern, intuitive, and secure online platform that supports City Partnership (the VCT Registrar) registration services. The Hub provides online on-demand register access to investors, their financial intermediaries (“FI”) where permitted by their clients, and company officers. FIs with their clients’ consent (LOA, offer application form, or Hub invitation), may access their clients’ data via the Hub. The FIs may view their clients’ holdings, transactions, and dividend history. The FI may also download reports, copies of ITRCs, and dividend confirmations. If the FI has introduced multiple clients to the company, the FI may view all their clients through a single Hub login (subject to receiving the necessary consents).
Registering Access to the Hub
You can access the Hub by visiting; https://molten-ventures-vct.cityhub.uk.com/login If you have not already done so, you will need to create an account as follows:
Shareholders
Shareholders should select ‘Investor’ by selecting the ‘Register’ tab and selecting Investor as the ‘Type’. Once you have entered your details and clicked ‘Register’ you will then receive an email confirming you have registered and provide you with details of how to access the Hub. Should you have any questions regarding the registration process, please contact The City Partnership on 01484 240910 or by email at: registrars@city.uk.com
Financial Intermediaries
FIs should select ‘Intermediary account’ by selecting the ‘Register’ tab and selecting Intermediary as the ‘Type’. Once you have entered your details and clicked ‘Register’ (See Appendix 1) you will then receive an email confirming you have registered and provide you with details of how to access the Hub. Should you have any questions regarding the registration process, please contact The City Partnership on 01484 240910 or by email at: registrars@city.uk.com
How can my client give me access to their holding?
If you would like your client to give you access to the information on their shareholding, they can invite you to have access by clicking ‘Invite Intermediary’ in their Investor Hub account and sending you an invitation email. You will then receive an email confirming their shareholding has been linked to your Intermediary account and there will be a link to the Hub, along with your username and temporary password. You can then log in, change your password to a more permanent one and view the shareholding details.
Alternatively, please ask them to complete an IFA Letter of Authority and send it to us at The City Partnership (UK) Limited, The Mending Rooms, Park Valley Mills, Meltham Road, Huddersfield HD4 7BH. They may also send a scanned signed copy to registrars@city.uk.com Please ask them to stipulate in the Letter of Authority whether or not they would like you to be able to have online access to their shareholding too. If you already have an existing Letter of Authority on file for your client, please send a copy to registrars@city.uk.com and request for the shareholding to be linked to your existing Hub accoun
